Official Statement from ANORBANK

Official Statement from ANORBANK

Official Statement from ANORBANK

A video containing a number of false, misleading, and defamatory claims about ANORBANK has recently been circulating online.

We urge our customers and the public to approach such content with caution and to rely solely on information published through the Bank's official communication channels.

We also call on members of the media, administrators of online platforms, and owners of Telegram channels to refrain from amplifying unverified claims or presenting subjective opinions as established facts.

It is important to note that several statements used in the video—such as "profiting at the expense of the people," "49% debt slavery,"* and "a system that traps people in lifelong debt"—are purely emotive value judgments. They do not reflect the actual nature of the Bank's business or its operations.

All terms and conditions relating to the bank's products, including interest rates, fees, commissions, and eligibility requirements, are disclosed in full in accordance with applicable laws and regulations and are made available to customers before they enter into any agreement. Each customer independently decides whether to proceed after reviewing all relevant terms.

ANORBANK did receive a regulatory notice regarding one of its advertising materials and promptly complied with the regulator's requirements. It is important to clarify, however, that the notice concerned a promotional campaign for Mastercard P2P transfers and did not relate to the substance of the promotion itself. Rather, the regulator noted that the advertisement did not specify the campaign's duration, despite the promotion being open-ended. In addition, the advertisement did not state that, once the monthly limit of UZS 100 million in free transfers had been exceeded, subsequent transfers would be subject to the bank's standard tariffs. The full terms and conditions of all promotional campaigns are published on the Bank's official website and are available to every customer before deciding whether to participate.

This is not the first time ANORBANK has faced attempts to spread false and misleading information. We remain committed to protecting our business reputation through all lawful means. The journalist responsible for the video has already been served with a pre-litigation legal notice. Should any party continue to disseminate false information that damages the Bank's reputation, ANORBANK reserves the right to pursue all legal remedies available under applicable law to protect its rights and legitimate interests.

We sincerely thank our customers for their continued trust and confidence. ANORBANK remains committed to the principles of transparency, openness, and responsible engagement with every customer.

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